Change the sales rep experience, improve the customer experience

October 3, 2018

The first CRM launch truly changed the way sales were managed. We went from tracking customers on spreadsheets (and even in rolodexes) to tracking them and their attendant opportunities with software. It wasn’t long before reps started to feel the purpose of a CRM was more about preserving their contacts for their replacement than it was about making their lives easier. After all, back then it wasn’t much easier than updating a rolodex!

Spotlight

Arabian Chemical Terminals

Arabian Chemical Terminals Ltd. (ACT) was established in 1985 by three Saudi family owned companies, in collaboration for management with Mobil Saudi Arabia (now ExxonMobil). The management collaboration with Mobil Saudi Arabia ended in 2000, and today Reza Investment, the majority shareholder, manages the company from its Jeddah office.

OTHER WHITEPAPERS
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The Sprint to the Summit: Unlocking Lab Efficiencythrough Digital Transformation

whitePaper | March 2, 2023

At such an important juncture in the evolution of India’s pharmaceutical sector, this white paper addresses several key facts about how generic pharma companies can rise to succeed.

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White Paper on the Low-carbon Development of the Petrochemical Industry

whitePaper | April 22, 2022

As the impacts of climate change increase, China announced the goal of "striving to peak CO2 emissions by 2030 and achieve carbon neutrality by 2060".

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WHAT NEXT FOR THE CHEMICAL INDUSTRY?

whitePaper | September 22, 2022

Chemical companies today are experiencing unexpected economic scenarios. This has required them to adapt to rapidly changing supply & demand and adjust workplace structures to ensure the health & safety of their workers.

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LATIN AMERICA PETROCHEMICALS AND CHEMICALS 2019

whitePaper | November 27, 2019

In this challenging environment, it is key for petrochemical and chemical producers to be efficient and to manage closely their production and logistics chains. We live in a world of product abundance as a result of the shale gas revolution, so the market will be taken by those who can be the most competitive. In this respect, the region needs to take advantage of its geological potential, with the pre-salt fields in Brazil and Argentina’s Vaca Muerta developments, as well as Mexico’s injection of funds to Pemex to help the state-oil company recover its past grandeur.

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A Novel Approach to Design High Resistive PolymerElectrolytes Based on PVC

whitePaper | May 12, 2022

In this work, a novel hypothesis is presented which reveals the possibility of using the concept of polymer electrolyte to design high resistive solid electrolytes.

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Chemical Industry Growth in a Circular Economy

whitePaper | November 20, 2019

While sustainability has long been on the chemical industry agenda, the value paradigm is shifting fast. By capturing a share of this rapidly expanding market for reusable, renewable and recyclable products, chemical companies can turn these changes to their advantage and drive growth while helping to shape a greener, cleaner, more sustainable future.

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Spotlight

Arabian Chemical Terminals

Arabian Chemical Terminals Ltd. (ACT) was established in 1985 by three Saudi family owned companies, in collaboration for management with Mobil Saudi Arabia (now ExxonMobil). The management collaboration with Mobil Saudi Arabia ended in 2000, and today Reza Investment, the majority shareholder, manages the company from its Jeddah office.

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