Cybersecurity concerns must be considered in order for the chemical sector to succeed with digital commerce; simply listing your products on an online store and crossing your fingers won't cut it. It is crucial to pick a spouse who is aware of these hazards and has a strong defense in place. It is evident that the sector has massive potential for online sales, but selling chemicals online
is different from selling common consumer goods online. Who your consumers are and how you gather and maintain data about them raise severe security and privacy problems.
Chemical company leaders have every right to be concerned about the privacy of their data, given that one cyber attack
occurs every 11 seconds. However, they should still go online because there is too much business risk in not taking advantage of the digital opportunity.
Deloitte estimates that the chemical sector alone sold over $27 billion worth of goods online in 2020.
More than half (58%) of chemical purchasers reportedly stated that they would transfer providers if their demands, which include demands for a fantastic digital experience, were not delivered.
The objective is to limit risk and create a secure digital sales environment rather than dismissing e-commerce due to cybersecurity issues.
Setting up the appropriate IT infrastructure: Building for convenience and security is possible thanks to new IT technologies.
Emphasis on confirming identification: Always be aware of who you are dealing with, regardless of whether they came through a digital or physical means.
Offering simple (and safe) reorder alternatives to clients that have been verified.
It's ideal for business owners in the chemical sector who want to test selling online but are concerned about data collecting, security, and privacy for my company and customers.